Here you will find the answers to your questions about shopping this site, your order, payment options and more. Simply select from the categories below or on the left for complete information.
If you make a purchase at the Website, your purchase will be subject to additional purchase terms and conditions (collectively, "Purchase Policies") appearing on the Shipping, Returns & Taxes page, which are hereby incorporated into and made part of these Terms of Use. Please review our Purchase Policies before making any such purchase. By submitting payment information in connection with any such purchase, you agree to our Purchase Policies.
Use of the Website is subject to the terms of our Privacy Policy, which is hereby incorporated into and made part of these Terms of Use. Please carefully review our Privacy Policy. By using the Website, you agree to be bound by the terms of our Privacy Policy.
You acknowledge that all materials at the Website, including the Website's design, graphics, text, sounds, pictures, software and other files and the selection and arrangement thereof (collectively, "Materials"), are the property of Y&Y Newyork and/or its licensors, and are subject to and protected by United States and international copyright and other intellectual property laws and rights.All rights to Materials not expressly granted in these Terms of Use are reserved to their respective copyright owners.
Y&Y Newyork authorizes you to view and download the Materials only for personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices contained in the original Materials. Except as expressly authorized by these Terms of Use, you may not copy, reproduce, distribute, republish, download, perform, display, post, transmit, exploit, create derivative works or otherwise use any of the Materials in any form or by any means, without the prior written authorization of Y&Y Newyork or the respective copyright owner. In an absence of a written agreement, you may not modify or adapt the Materials in any way or otherwise use them for any public or commercial purposes. The trademarks, service marks, trade names, trade dress and logos (collectively, "Marks") contained or described at the Website are the sole property of Y&Y Newyork and/or its licensors and may not be copied, altered or otherwise used, in whole or in part, without the prior written authorization of Y&Y Newyork and/or its licensors. In addition, all page headers, custom graphics, button icons and scripts are the property of Y&Y Newyork and may not be copied, imitated or otherwise used, in whole or in part, without the prior written authorization of Y&Y Newyork . Y&Y Newyork reserves the right to enforce its intellectual property rights to the fullest extent of the law.
One or more patents may apply to the Website, including, without limitation
Links at the Website to third party websites are provided only as a convenience to you. If you use these links, you will leave the Website. Y&Y Newyork does not control or endorse any such third party websites. You agree that the Y&Y Newyork Parties, as defined below, will not be responsible or liable for any content, goods or services provided on or through these outside websites or for your use or inability to use such websites. You will use these links at your own risk. You are advised that other websites on the Internet, including third party websites linked from this Website, might contain material or information: that some people may find offensive or inappropriate; that is inaccurate, untrue, misleading or deceptive; or that is defamatory, libelous, infringing of others' rights or otherwise unlawful.
Y&Y Newyork expressly disclaims any responsibility for the content, legality, decency or accuracy of any information, and for any products and services, that appear on any third party website.
You are required to establish an account at the Website in order to take advantage of certain features of this Website, such as making a purchase. If you provide information at the Website, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Website; and (b) as permitted, maintain and promptly update such information to keep it true, accurate, current and complete. If you provide any information that is false, inaccurate or outdated, or Y&Y Newyork has reasonable grounds to suspect that such information is false, inaccurate or outdated,
Y&Y Newyork has the right to suspend or terminate your account and prohibit any and all current or future use of the Website (or any portion thereof) by you.
You will create a username and password while completing the account registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to: (a) immediately notify Y&Y Newyork of any unauthorized use of your password or account or any other breach of security; and (b) ensure that you exit from your account at the end of each session. You agree to be responsible for all charges resulting from the use of your account at the Website, including charges resulting from unauthorized use of your account prior to your taking steps to prevent such occurrence by changing your password and notifying Y&Y Newyork . The Y&Y Newyork Parties cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.
You agree to use the Website only for lawful purposes and that you are responsible for your use of and communications at the Website. You agree not to post on or transmit through this Website any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, infringes others' intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this Website in any manner that interferes with its normal operation or with any other user's use and enjoyment of the Website.
You further agree that you will not access this Website by any means except through the interface provided by Y&Y Newyork for access to the Website. Creating or maintaining any link from another website to any page at the Website without the prior authorization of Y&Y Newyork is prohibited. Running or displaying this Website or any information or material displayed at the Website in frames or through similar means on another website without the prior authorization of Y&Y Newyork is prohibited. Any permitted links to this Website must comply with all applicable laws, rule and regulations.
Y&Y Newyork makes no representation that Materials contained at the Website or products described or offered at the Website are appropriate or available for use in jurisdictions outside the United States, or that these Terms of Use comply with the laws of any other country. Visitors who use the Website and reside outside the United States do so on their own initiative and are responsible for compliance with all laws, if and to the extent local laws are applicable. You agree that you will not access this Website from any territory where its contents are illegal, and that you, and not the Y&Y Newyork Parties, are responsible for compliance with applicable local laws.
You agree that Y&Y Newyork may terminate or suspend your access to all or part of this Website, without notice, for any conduct that Y&Y Newyork , in its sole discretion, believes is in violation of these Terms of Use or any applicable law or is harmful to the interests of another user or the Y&Y Newyork Parties.
Notwithstanding such termination or suspension, you will continue to be subject to the "Intellectual Property," "Warranties, Disclaimers and Limitations of Liability," "Indemnification," "Applicable Law and Jurisdiction" and "User Content and Conduct" sections of these Terms of Use.
Y&Y Newyork reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Website (or any part thereof) with or without notice.
Except as otherwise expressly stated in these Terms of Use, you agree that Y&Y Newyork Parties shall not be liable to you or to any third party for any modification, suspension or discontinuation of the Website.
You expressly understand and agree that:
Your use of the website is at your sole risk. The website and the materials contained herein are provided on an "as is" and "as available" basis. Except as otherwise expressly provided in these terms of use, Y&Y Newyork , its parent, subsidiary and other affiliated companies, and their respective officers, directors, employees and other representatives (collectively, the "Y&Y Newyork parties"), expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Without limiting the generality of the foregoing, the Y&Y Newyork parties make no warranty that: (i) the website will meet your requirements; (ii) the website will be uninterrupted, timely, secure, or error-free; (iii) information that may be obtained will be accurate or reliable; (iv) the quality of any products, services, information, or other material obtained by you through the website will meet your expectations or needs; and (v) any errors in the website will be corrected.
All products and services purchased on or through the website are subject only to any applicable warranties of their respective manufacturers, distributors and/or suppliers, if any. To the fullest extent permissible by applicable law, the Y&Y Newyork parties disclaim all warranties of any kind, either express or implied, including, any implied warranties, with respect to the products and services listed or purchased on or through the website. Without limiting the generality of the foregoing, the Y&Y Newyork parties expressly disclaim all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection and non-compliance with any printed directions.
The Y&Y Newyork parties shall not under any circumstances be liable for any damages of any kind arising out of, in connection with or relating to the use of or inability to use the website, including any liability: (i) as a publisher of information; (ii) as a reseller of any products or services; (iii) for any incorrect or inaccurate information; (iv) for any unauthorized access to or disclosure of your transmissions or data; (v) for statements or conduct of any third party on the website; or (vi) for any other matter relating to this website or any third party website. This is a comprehensive limitation of liability that applies to all damages of any kind, including any direct, indirect, special, incidental or consequential damages, whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if an individual advises of the possibility of such damages. The limitations of liability set forth herein are fundamental elements of the basis of the bargain between Y&Y Newyork and you. The products, information and services offered on and through the website would not be provided without such limitations.
Notwithstanding the foregoing, the sole and entire maximum liability of the Y&Y Newyork parties for any reason, and your sole and exclusive remedy for any cause or claim whatsoever, shall be limited to the amount paid by you for any product, information or service purchased by you from Y&Y Newyork on this website.
Some jurisdictions do not allow the disclaimer of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above disclaimers and limitations may not apply to you.
You agree to indemnify, defend and hold harmless the Y&Y Newyork parties against all claims, demands, causes of action, losses, expenses, damages and costs (including any reasonable attorneys' fees), resulting or arising from or relating to your use of or conduct at the Website, any activity related to your account by you or any other person, any material that you submit to, post on or transmit through the Website, your breach of these Terms of Use, your infringement or violation of any rights of another, or termination of your access to the Website.
These Terms of Use shall be governed by and construed in accordance with the laws of the State of New York in the United States, without regard to its choice of law provisions. You agree to submit to personal jurisdiction in the State of New York and further agree that any cause of action arising from or relating to the use of the Website or these Terms of Use shall be brought exclusively in the Federal or State Courts residing in New York, New York.
To the fullest extent of the law, you agree that any claim of cause of action arising from or relating to use of the Website or these Terms of Use must be filed within one (1) year after such claim or cause of action arose, or be forever barred.
These Terms of Use constitute the entire and only Terms of Use between Y&Y Newyork and each user of the Website with respect to the subject matter of these Terms of Use.
If any provision of these Terms of Use be deemed unlawful, void or for any reason unenforceable by a court of competent jurisdiction, the validity and enforceability of any remaining provisions will not be affected.
The failure of the Y&Y Newyork parties to insist upon strict adherence to any term of these Terms of Use shall not constitute a waiver of such term and shall not be considered a waiver or limit that party's right thereafter to insist upon strict adherence to that term or any other term contained in these Terms of Use.
Thank you for visiting our website for Y&Y Newyork We are committed to providing a safe and personalized online shopping experience. This commitment includes using your personal information to fulfill those goals and respecting and protecting the privacy of your personal information.
This privacy policy describes the types of information we collect from and about you when you visit our websites (each a "Site"), use our mobile applications (each an "App"), visit or make a purchase at our stores (each a "Store"), or otherwise contact or interact with us in any other way offline ("Offline Services"). The Sites, Apps, Stores, and Offline Services are collectively referred to as the "Services." This privacy policy also explains how Y&Y Newyork may use and share your personal information, as well as your ability to control certain uses of it.
By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, and agree to the Terms of Use which are incorporated by reference. If you do not agree, please do not further access or use the Services.
What information does Y&Y Newyork collect?
What are my Tracking Options?
How does Y&Y Newyork use the information collected?
What information does Y&Y Newyork share with others?
How can I view, update, or remove my information?
What choices do I have about receiving communications from Y&Y Newyork ?
What about children’s privacy?
What about security?
What about other websites?
For how long and where is my data stored?
What if I live outside of the United States?
How does Y&Y Newyork communicate changes to this Policy?
Whom do I contact if I have additional questions or concerns about this policy?
Q: What information does Y&Y Newyork collect?
A: Y&Y Newyork may collect information from or about you in a number of ways. Please note that if you decline to provide any of the requested information (whether or not required), you may not be able to take full advantage of the Services and their features or make a purchase from us:
From Y&Y Newyork Interactions With You: We collect information from and about you and your transactions and other interactions with us. This may include, but is not limited to, when you visit our Site(s), use the Services, create an online account with us, make a purchase, sign up for our catalog, newsletters or email lists, participate in sweepstakes, contests or other promotions, participate in a product review, survey, or other similar programs, send a gift or virtual gift card to a person, or otherwise contact us. The personal information we collect may include your name, address, email address, telephone number, or other contact information, loyalty program membership information, gender, birthday, age, other demographic information, your interests, and preferences.
If you make a purchase from us, we may also collect a credit or debit card number or other financial information, CVV, and billing address. In addition, if you make a purchase at a designer boutique, restaurant, salon or other similar service offered within a section of a Y&Y Newyork store that is licensed by a third party) (each a "Boutique Service"), we and the Boutique Service may each collect information such as your name, billing address, shipping address, telephone number, email address and payment or gift card information. Any such information is subject to this Privacy Policy if we collect or have it and subject to the Boutique Service’s privacy policy if the Boutique Service collects or has it.
If you download one of our Apps, you may choose to permit the App to obtain your precise geolocation. In this case, we will receive your location data sent from your mobile device. This is a setting you can enable or disable on your mobile device in connection with the App.
Credit Card Application: You may also be required to provide certain information when you apply for a Y&Y Newyork Fifth Avenue MasterCard® or the Y&Y Newyork Fifth Avenue private label credit card. We and the credit provider may be required to collect your name, address, email address, phone number, and other information needed to assess your credit worthiness and verify your identity, such as social security number, income, and employer information. We require this information to process your application, operate your account, and provide you with credit services. If you choose to link to the credit provider’s or other third party site, they may have privacy policies that differ from our own and may make their own choices about privacy practices. You therefore should refer to their privacy policies to understand how they collect and handle your information and what kinds of choices you have.
Information You Provide About a Third Party: If you send someone else a communication from the Services (such as sending a gift or virtual gift card), we may collect information such as that person’s name, telephone number, email, and/or shipping address.
Automatically on the Site or App: We, or third parties working on our behalf may use cookies, web beacons/pixel tags, log files, and other technologies to collect certain non-personally identifying information about visitors to our Site or App, users of our online Services, and interactions with our emails and online advertisements, and to allow Y&Y Newyork to keep track of analytics and certain statistical information. For example, we may collect information such as your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Site or App, the amount of time you spend viewing or using the Site or App, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site or App. Collecting this information, and linking it with your personal information, helps us to tailor our Site and App and enhance your online shopping experience by saving your preferences while you are visiting a particular Site or App, and to help identify Site or App features, promotions, advertisements, and offers that may be of particular interest to you and retarget online and mobile advertisements to you across computers or devices you may use.
From Third Party Sources: We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically (such as information to validate or update your address or other demographic information), or when you connect with the company through a third party (including through social networks) based on your registration and privacy settings on those third party sites.
Combination of Information: We may combine the information we receive from or about you, including information you provide to us and information we automatically collect through the Site or App, as well as information across other computers or devices that you use, with information we collect or receive about you from other online and offline sources, or from other third party sources.
Third Party Analytics and Advertisements: We also may use third party advertisements, analytics, and tracking tools to better understand who is using the Site or App, how people are using the Site or App, how to improve the effectiveness of the Services and related content, and to help us or those third parties serve more targeted advertising to you across our media channels. These third parties may use technology such as cookies, web beacons, pixel tags, log files, flash cookies, or other technologies to collect and store information. They may also combine information they collect from your interaction with the Site or App with information they collect from other sources, which combination may be subject to the third party’s control and privacy policy.
Q: What are my Tracking Options?
A: Certain parts of the Site and App require cookies. You can set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or App or take full advantage of all of our offerings. Please refer to your web browser's or operating system’s website or "Help" section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.
Our system will respond to Do Not Track requests or headers where it is technically feasible. We may use cookies or other technologies to deliver more relevant advertising and to link data collected across other computers or devices that you may use. To understand your choices for receiving more relevant advertising or to manage your settings, please review the information below:
Q: How does Y&Y Newyork use the information collected?
A: Y&Y Newyork may use the information we collect from and about you for any of the following purposes:
Q: What information does Y&Y Newyork sell or share with others?
A: Y&Y Newyork will never sell or rent your personally identifying information to third parties. Y&Y Newyork shares personal information with others to be able to improve our service and offerings to you and to enable the extension of the Y&Y Newyork brand and experience beyond our stores, sites, or Services. For California residents, see California Privacy Information below. In addition, Y&Y Newyork may share personal information we collect from and about you in the following ways:
Y&Y Newyork Family of Companies: We may share collected information within the family of companies also owned or operated by Hudson’s Bay Company that are part of the Y&Y Newyork Family of Companies. This includes Y&Y Newyork Fifth Avenue, Y&Y Newyork Fifth Avenue OFF 5TH, Hudson’s Bay, and any future additions to the companies owned or operated by Hudson’s Bay Company (all together the "Y&Y Newyork Family of Companies," "we" "us" or "our").
Co-Marketing Partners: Certain areas of the Services may be provided to you in association with third parties, such as companies that provide products and services, rewards programs, conduct joint sales programs (such as our Boutique Services in our stores), sweepstakes, promotional campaigns, and other jointly sponsored events. Such Services will identify the third party. If you elect to register for any products and/or services provided during the Services, you either will be providing your information to both Y&Y Newyork and such third party, or Y&Y Newyork might share your information directly with such third party for that third party to fulfill their products and our products and services directly with you.
Other Third Parties: Y&Y Newyork may share your information with select partners, affiliates, and other third parties that we believe may have offers or be of interest to you in support of your customer experience with us or others or to extend the Y&Y Newyork luxury and brand experience beyond our sites, stores, and Services.
Legal Disclosures; Safety: Y&Y Newyork may transfer and/or disclose the information we receive from and about you to comply with a legal obligation; to provide information to law enforcement and other governmental authorities in accordance with applicable law, and when we believe in good faith that the law requires it. We also reserve the right to share information with legal authorities and other companies for fraud protection and credit risk reduction, to detect any technical or security vulnerabilities, to enforce our Terms of Use or other applicable policies, or to otherwise protect the rights, property, safety, or security of third parties, users of the Services, Y&Y Newyork, or the public.
Sale of Business: During the normal course of our business, we may sell or purchase assets. If another entity acquires all or a part of a business owned or operated by Hudson’s Bay Company, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against a business owned or operated by Hudson’s Bay Company, such information may be considered an asset of the company and may be sold or transferred to third parties. Should a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personally identifiable information provided through the Services in a manner that is consistent with this Privacy Policy.
Y&Y Newyork Credit Card Accounts: We may share your information with the financial institution that issues Y&Y Newyork credit card accounts (please see the "Credit Card Application" section, under "What information does Y&Y Newyork collect" for more information).
Service Providers: We use third-party "service providers" to perform certain services on our behalf when the information is necessary for them to perform their duties. These third-party service providers are prohibited from using personal information for any other purpose and are contractually required to comply with all applicable laws and requirements, which may include Payment Card Industry Data Security Standards if they are processing or transmitting payments for the Y&Y Newyork family of companies.
Aggregate or Anonymous Non-Personal Information: We may also share or sell aggregate or anonymous information with or to our affiliates, agents, service providers, business partners, or other third parties for their marketing or analytics uses or for other lawful purposes. This type of non-identifiable and aggregate information cannot be used to identify you personally.
Q: How can I view or update my information?
A: If you have registered for an account, you may view and update your account information by logging into the "Your Account" section of the Site or App with your email address and password. Once logged in, you can view or update your name, address, telephone number or email address. You can also contact our Customer Service Department via email at yandyincorp@gmail.com to access or update any of this information.
Residents of California and certain countries, including European Union member states (and the United Kingdom), may have additional rights listed under "Your California Rights" and "What if I live outside of the United States?"
Q: What choices do I have about receiving communications from Y&Y Newyork ?
A: To receive promotional offers from the Y&Y Newyork Family of Companies, you can sign up on our Site or App or contact a Customer Service representative. If you register for an account or make a purchase, you will automatically receive promotional emails and direct mail from the Y&Y Newyork Family of Companies. We provide our customers with the opportunity to "opt out" of receiving emails or direct mailings other than those for purposes directly related to placement, processing, fulfillment or delivery of a product order or your transactions with us. We provide you with the following options if you prefer to "opt out" of receiving information or materials that we think may be of interest to you:
For the Y&Y Newyork Mobile Alerts program, users can opt-in online or by texting a keyword to Y&Y Newyork in response to an invitation. Number of messages may vary. No purchase necessary. Recurring automated messages will be delivered to the phone number you provide at opt-in. For help, text HELP to short code 75283. To stop receiving alerts, text STOP to 75283. Message and data rates may apply. Your instructions to limit the use of your information will be processed as soon as reasonably practicable. Supported carriers: AT&T, Verizon Wireless, Sprint PCS, T-Mobile, Virgin Mobile, US Cellular.
If you receive marketing communications from one or more companies within the Y&Y Newyork Family of Companies, you must opt-out individually from each of the companies from which you are receiving company-specific marketing communications.
Q: What about children’s privacy?
A: Protecting children’s privacy is important to us, and the Site and App are not intended for children under the age of thirteen. We do not direct the Site or App to, nor do we knowingly collect any personal information from, such children. If Y&Y Newyork learns that a child under the age of thirteen has provided personally identifiable information to the Site or App, it will use reasonable efforts to remove such information from its files.
Q: What about security?
A: We have taken certain physical, administrative, operational, and technical steps to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the confidentially, integrity and availability of our network and systems, we cannot guarantee our security measures. When you enter sensitive information (such as credit card information) on our forms, we encrypt the transmission of that information.
Q: What about other websites?
A: Our Site or App may include links to third-party websites or apps that are not affiliated with Y&Y Newyork . These websites or apps may send their own cookies to visitors, collect data or solicit your information. The privacy policies of these other websites or apps may be very different from our policy. We are not responsible for the privacy practices of these other websites or apps and cannot guarantee the security of any personal information you provide to or that is collected by such third party sites or apps.
Q: For how long and where is my data stored?
A: Your personal information may be stored for as long as is reasonably necessary to perform the purposes listed under "How does Y&Y Newyork use the information collected?" For example, if you create an online account with us, we will store any personal information associated with your account for as long as you remain a customer or we believe we may be in a position to provide offers or services to you. If you make a purchase, we will store any personal information associated with that purchase as long as required to fulfill the order, process any returns, provide customer service and support an enhanced shopping experience, remember your preferences for future interactions, or be able to provide you with offers or services. Your personal information is subject to the laws of the United States. The servers and databases in which information may be stored may be located outside the country from which you accessed the Services and in a country where the data protection and other laws may differ from your country of residence. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate.
Q: What if I live outside of the United States?
A: For residents of the European Union (and United Kingdom), Y&Y Newyork is the data controller responsible for your personal information collected pursuant to this Privacy Policy. Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal data transferred to, processed and stored in the United States, and allow Y&Y Newyork to use and collect your personal information in accordance with this Privacy Policy.
In addition, residents of certain countries, including European Union member states (and the United Kingdom), have some or all of the following rights with respect to personal information collected from and about them on the Services: the right to request access to, and the correction, erasure, and/or restriction of processing of, such personal information; in some instances, the right to object to the processing of such personal information; in some instances, the right to request that Y&Y Newyork export, in a structured, commonly used, and machine readable format, and transmit to another controller, such personal information; and the right to withdraw, at any time, any consent to the processing of such personal information. To exercise these rights, please contact Y&Y Newyork via email at yandyincorp@gmail.com
Q: How does Y&Y Newyork communicate changes to this Policy?
A: Any changes to our Privacy Policy will be noted on the home page of the Site and App with a link to the revised Privacy Policy. Your continued use of the Site or App following posting of changes to these terms will mean you accept these changes. If we change our practices in a way that requires revising the Privacy Policy in a material way, we will provide appropriate notice to you.
Q: Whom do I contact if I have additional questions or concerns about this policy?
A: We welcome you to reach out if you have any questions or concerns regarding our privacy practices or to request a copy of this Privacy Policy in another format. Please feel free to contact Y&Y Newyork via email at yandyincorp@gmail.com . You also have the right to submit feedback about this Privacy Policy, or the practices described herein, to the applicable supervisory authority in your jurisdiction of residence.
The following section sets forth privacy information relevant to residents of California, including (1) Personal Information we have collected, used, and shared about you, and (2) your California Privacy Rights. Capitalized terms used but not otherwise defined in this section have the meanings associated with them under relevant California law.
Information We Collect, Use and Share about California Residents
For the 12-month period prior to the date of this Privacy Policy, we explain here what categories of Personal Information we have collected, where we got it from, why it is needed, and with whom we have shared it:
Category of Personal Information Collected Source of information Purpose for Collection Categories of potential recipients Contact information: such as your name, address, email address, telephone numbers, or other contact information From you and through updates from third parties (like USPS change of address database)To communicate with you, to send you a catalogs, information, newsletters, promotional materials and other offerings from Y&Y Newyork or on behalf of our partners and affiliates, to offer a sweepstakes, contest or other promotion, when you contact us, when you request customer service or support, to complete your registration on our Services, to administer your account with us, and to provide you with offers that may be of interest to you Y&Y Newyork Family of Companies, our Service Providers, and our co-marketing partners, and other third parties, including select partners and affiliates that we believe may have or facilitate offers that may be of interest to you Loyalty information: your loyalty account number, birthday, gender, age, purchase history and information on rewards or other benefits From you and from our loyalty Service Provider To administer your loyalty account and provide you with offers that may be of interest to you Y&Y Newyork Family of Companies, our Service Providers who administer our loyalty program, and our co-marketing partners Purchase and order information: Purchase and order information: contact information, together with purchase details online and in store through e-receipts, delivery details, payment details, any communications we have received about your order or purchase From you or from a Y&Y Newyork customer who places an order to be delivered to you To validate, confirm, verify, deliver, install, and track your order, including to arrange for shipping, handle returns and refunds, maintain a record of the purchases you make, to service products you purchased from us, and to provide you offers that may be of interest to you Y&Y Newyork Family of Companies and our Service Providers who process, fulfill and ship orders Other delivery information: name and address of recipient for delivery, if different from customer’s From you or from a Y&Y Newyork customer who places an order to be delivered to you To deliver to the person at the address which you have requested Y&Y Newyork Family of Companies and our Service Providers who process, fulfill and ship orders Payment information: name, card issuer and card type, credit or debit card number, expiration date, CVV code and billing address From you and your payment card issuer To check that the right person is using the right card or account, meet the requirements of the card brands or account issuers, and to make sure we are paid for what you buy Our Service Providers who process payments for us and who are contractually required to comply applicable laws and requirements applicable to payment processing, which may include Payment Card Industry Data Security Standards Information provided at a designer boutique, restaurant, salon or other similar service offered within a Y&Y Newyork store that is licensed by a third party (each a "Boutique Service"): name, billing address, shipping address, telephone number, email address and payment or gift card information From you or from a Y&Y Newyork customer who places an order to be delivered to you To validate, confirm, verify, deliver, and track your order, including to arrange for shipping, handle returns and refunds, maintain a record of the purchases you make, or to service products you purchased from us Y&Y Newyork Family of Companies, our Service Providers, and the Boutique Service Information provided on your credit card application: if you apply for a Y&Y Newyork MasterCard® or the Y&Y Newyork private label credit card, we and the credit provider may be required to collect your name, address, email address, phone number, and other information needed to assess your credit worthiness and verify your identity, such as social security number, income, and employer information From you, from our credit card partner, and from sources of information available to our credit card partner To process your application, operate your account, and provide you with credit services Y&Y Newyork Family of Companies, our Service Providers, and the financial institution that issues the relevant credit card account Information you provide about a third party: if you send someone else a communication from the Services (such as sending a gift or virtual gift card), we may collect information such as that person’s name, telephone number, email, and/or shipping address. From youTo deliver to or communicate with the person at the address which you have requested Y&Y Newyork Family of Companies, our Service Providers, and our co-marketing partners Legal information: fraud checks or flags raised about your transactions, the payment card you want to use, payment card refusals, suspected crimes, complaints, claims and accidents From you, the police, crime and fraud prevention agencies, payment card providers, the public, regulators, your and our professional advisors and representative To protect you, other customers and our business against criminal activities and risks, make sure we understand and can meet our legal obligations to you and others and can defend ourselves Y&Y Newyork Family of Companies, our Service Providers who help us with fraud protection and credit risk reduction, law enforcement and other governmental authorities in accordance with applicable law. Preference information: your marketing preferences, your account settings including any default preferences, any preferences you have indicated, the types of services/offers that interest you, the areas of our Services that you have visited or ways that you interact with our Services From you, from our website technology interaction with your browser/devices and cookies and other similar technologies tracking the pages you visit, the marketing messages you open and the links you follow, and from other third-party sources of information To enhance your online shopping experience, including as a way to recognize you and welcome you to the Site or App, to provide you with customized Site or App content, targeted offers from Y&Y Newyork or others, promotions and advertising on the Site or App, through other third party sites or app, via email, text messages, or App push notifications that are offered by Y&Y Newyork or others that might be of interest to you. Y&Y Newyork Family of Companies and third party vendors and Service Providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping experiences through our Services or elsewhere. Communications: communications we have with you. Please note that we record calls to our customer service team. From youTo handle your requests, to contact you when necessary or requested, including responding to your questions and comments and providing customer support, and to obtain customer feedback and improve our customer service and customer shopping experience Y&Y Newyork Family of Companies and our Service Providers who assist us with customer service Voluntary information: any voluntary information you provide us with, such as responses to surveys or competitions and social media account details From you and your social media account provider To know you better, make our communications with you more personal, learn and improve from your survey feedback, organize events and pick competition winners Y&Y Newyork Family of Companies, our Service Providers who administer surveys and promotions, and our co-marketing partnersIn-store privacy: CCTV images of you in and around entrances and exits to our stores and offices, and your customer journey around our store from Wi-Fi connectivity or comparable technology use From you, our CCTV and from our W-Fi and similar technology interaction with your devicesTo keep you, other customers, our staff, buildings, systems and data safe and secure, to investigate potential theft, fraud or misconduct, provide you with Wi-Fi in our stores and to better understand how customers want to shop in our stores, popular routes and areas and where we should place different products and what products and services may be of interest Y&Y Newyork Family of Companies, our Service Providers who help us with fraud protection, law enforcement and other governmental authorities in accordance with applicable law
Personalization: your journey through our Sites or stores and how you use our Site and App, whether and when you interact with our marketing From you, from our Site or app technology’s interaction with your browser or devices and cookies tracking the pages you visit To improve our Site, products and services, customer service, and customer shopping experience Y&Y Newyork Family of Companies and third party vendors and Service Providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping or website experience for our Services or elsewhere Device information: IP address, internet provider, operating system and browser used, phone number according to your mobile service provider, type of device, such as laptop or smart phone, device cookie settings and other device details, such as MAC address and geolocation, if you use our App and permit it to obtain your precise geolocation From you and from our website or app technology’s interaction with your browser or devices and from service providers who support our fraud detection efforts To make sure our Site and app technology works properly with your device and make sure you can see and use our intended website and apps on the device you are using, and for analytical and demographic purposes and to provide offers that may be of interest to you.
We also will use this information to protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users.Y&Y Newyork Family of Companies, our Service Providers who help us with fraud protection, and third party vendors and Service Providers that perform website analytic services for us or enable more relevant offers to you on our Services or elsewhereInformation automatically collected from your browser: when you use the Services, some data is automatically transferred from your browser to our server, including your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Site or App, the amount of time you spend viewing or using the Site or App, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site or AppFrom you and from our website or app technology’s interaction with your browser or devicesWe will use this information in an aggregated non-specific format for analytical and demographic purposes.
We also will use this information to protect the security or integrity of the Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized usersHudson’s Bay Company Family and third party vendors and Service Providers that perform website analytic services for us or enable the customization of offers to you to improve your shopping or website experience and the relevance of offers to you on our Services or elsewhere
Accident information: details about any accident or injury on our premises, or health incidentFrom you, witnesses or observed about you
To get you the help you need, deal with the emergency services, insurance and claims, to prevent loss and to defend ourselves Y&Y Newyork Family of Companies, law enforcement and other governmental authorities in accordance with applicable law, and our professional advisors.
Suspected crime information: details of your identity, image, name and address, suspected or alleged thefts, fraud, assault or other criminal behavior
From crime and fraud prevention agencies, from you, witnesses, and from the police
To protect customers, the public and our business against risks and crime, to prevent loss, to prosecute crime, and to defend ourselves Y&Y Newyork Family of Companies, law enforcement and other governmental authorities in accordance with applicable law, and our professional advisors.
In addition and as set forth below, California law requires us to identify, for the 12-month period prior to the date of this Privacy Policy, what information Y&Y Newyork has "sold" about you. Please be assured that Y&Y Newyork does not sell or rent your personally identifying information to third parties. Instead, there are instances where Y&Y Newyork has shared Personal Information in order to provide our customers with personalized services or customized offers to improve your shopping or online experiences through our Services or elsewhere. We do this in ways that are intended to extend the Y&Y Newyork luxury experience to our customers in a variety of environments. Depending on the circumstances and the contractual obligations in place, this sharing may be considered a "sale" under California law and you may have the right to request that we stop such sharing as more fully set forth below. This sharing may include:
Your California Rights (California Consumer Privacy Act)
If you are a California resident, the California Consumer Privacy Act provides you with the following rights with respect to your Personal Information:
When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. Or if you do not, we may ask for your email address, order numbers of previous orders, or other information we think would allow us to verify your request. Y&Y Newyork also may use a third party verification provider to verify your identity.
The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our goods or services.
California Privacy Rights on Direct Marketing (Shine the Light Requests)
If you are a California resident, the California Shine the Light law gives you the right to request information about our disclosure of Personal Information to third parties or affiliated companies for their direct marketing purposes. This information would be included in a response to a request to know as set forth above, so you may elect to make that request. Or to make a shine the light request, please submit a written request to the following email address specifying that you want a copy of Y&Y Newyork "California Privacy Rights" notice Please include "Attn: California Privacy" in the subject line. We are not responsible for notices that are not labeled or sent properly, or do not have complete information. Please allow up to 30 days for us to process your request. You may submit such a request once per year.
Non-affiliated third parties are independent from Y&Y Newyork and if you wish to receive information about your disclosure choices or stop communications from such third parties, you will need to contact those non-affiliated third parties directly.
Y&Y Newyork Inc., a New York corporation ("Y&Y Newyork," “we,” “us,” or “our”) provides a website located at yynewyork.com in conjunction with third parties. In certain Y&Y Newyork stores, we may provide a wireless local area network for use by consumers (the “Wi-Fi Service”).
These Terms and Conditions apply to your use of the yynewyork.com website (or any successor or similar digital property such as an official app operated by us; or any other services that reference these Terms and Conditions) (the “Site”), the Wi-Fi Service (where offered), and any other services provided by us (individually or collectively, the “Service”).
Use of the WiFi Service is subject to additional terms specified in our Wi-Fi Terms of Service, which appear below.
Y&Y Newyork and its parent, affiliates, and licensees, and their respective officers, directors, employees, shareholders, agents, successors, assigns, vendors, retail partners and any other party involved in the creation, operation, production or transmission of the Site or provision of any other Service shall be referred to herein as "Y&Y Newyork Parties."
PLEASE REVIEW THESE TERMS OF USE CAREFULLY PRIOR TO USING THE SITE OR ANY OTHER SERVICE. YOUR USE OF ANY SERVICE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. EACH TIME THAT YOU USE A SERVICE, THE CURRENT VERSION OF THESE TERMS & CONDITIONS WILL APPLY. WHEN YOU USE A SERVICE, YOU SHOULD CHECK THE DATE OF THESE TERMS & CONDITIONS (WHICH APPEARS ABOVE) AND REVIEW ANY CHANGES THAT HAVE BEEN MADE SINCE YOUR LAST VISIT TO THE SITE.
IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE ANY OTHER Y&Y NEWYORK SERVICE
Y&Y NEWYORK
Headoffice : Avenue , Manhattan Newyork , USA
Copyright © 2022 Y&Y Newyork - All Rights Reserved.
Terms of Use | Privacy Policy